Returns & Exchanges
Returns & Exchanges
We want you to love your fragrance. If you are not satisfied, we offer exchanges under the following conditions.
Exchange Policy
- Items must be unused and sealed in their original packaging
- Exchange request must be made within 30 days of purchase
- Original receipt or proof of purchase is required
- Exchanges are for items of equal or greater value
Non-Exchangeable Items
- Opened or used products
- Items without original packaging
- Sale or clearance items
How to Exchange
Bring your item to any of our store locations, or contact us to arrange a mail-in exchange.
Contact Us
Phone: 1-204-894-8805
Email: info@aurafragrances.ca